
Amazon’s Sustainability Push: How New Eco-Friendly Requirements Affect Sellers
Amazon is making big changes to protect the planet. The company is focused on reducing waste and making online shopping more eco-friendly.
Were Your Amazon Sales in 2022 Up to Par? Here’s How to Thrive in 2023: Whether you met your Amazon sales goals in 2022 or felt like you could have done better, 2023 offers a fresh opportunity to elevate your performance. As an Amazon seller in a highly competitive marketplace, knowing how to increase your sales on Amazon is crucial to achieving long-term success.
With Amazon continuing to be the largest e-commerce platform in the world, its massive customer base presents an incredible opportunity to bounce back from last year’s challenges. While optimizing your product listings is important, several other factors can boost your sales performance. Let’s explore the strategies you must master for higher sales in 2023.
To generate more organic sales on Amazon, you must first understand how the platform measures seller performance. Since Amazon prioritizes customer satisfaction, its performance metrics reflect how well you serve your customers.
Understanding and tracking these essential metrics can enhance your account health and drive higher sales:
The ODR measures how effectively you manage orders and customer complaints. Amazon considers an order “defective” if it involves:
Amazon calculates the Order Defect Rate (ODR) by dividing the number of defective orders by the total number of orders within a specific period.
Tip for Improving ODR: Respond promptly to customer issues and handle complaints before they escalate. Quick resolutions can lead to positive reviews, improve your listing’s traffic, and ultimately increase sales.
The PFCR measures the percentage of orders canceled by the seller before shipment. Amazon expects a PFCR below 2.5%. A higher rate suggests operational inefficiencies.
Tip for Improving PFCR: Stay organized by regularly updating your inventory records. Ensure accurate stock levels and avoid overselling, which can lead to order cancellations.
The LDR tracks how many orders are shipped late. Orders confirmed for shipment after three or more days are considered late. Amazon requires sellers to keep their Late Delivery Rate (LDR) under 4%.
Tip for Reducing LDR: Ship orders promptly upon confirmation. Ensure that your shipping records are up to date and that you have the resources to fulfill orders promptly.
Amazon will notify you of any policy violations via the Performance Notifications section in Seller Central. Ignoring violations could negatively impact your seller account.
Tip for Avoiding Policy Violations: Regularly check your Performance Notifications. A green tick means all is clear, while a yellow tick indicates unread notifications. A red cross signals that Amazon is closely monitoring your account and that action is needed.
Amazon advises replying to customer inquiries within 24 hours to maintain strong seller performance. Delayed responses can frustrate buyers and lower your CRT score.
Tip for Maintaining a Good CRT: Set aside time each day to check and respond to messages. Timely communication with buyers helps foster positive relationships and strengthens your reputation.
Now that you understand the key performance metrics, let’s dive into actionable strategies to increase your sales:
To improve your Amazon sales, regular optimization of your product listings is key. Use these proven strategies to optimize your product listings for better performance.
Optimized listings increase visibility and drive more organic traffic to your products.
While marketing on Amazon is essential, don’t limit your efforts to the platform alone. Expand your marketing reach by utilizing additional channels:
Integrating these marketing efforts helps build a more robust presence, driving traffic to your Amazon listings.
Positive reviews build trust with potential customers and can improve your product’s Best Seller Ranking (BSR). Encourage satisfied customers to leave reviews, and address negative feedback promptly to show commitment to customer service.
Utilizing Amazon’s advertising tools, like Sponsored Products and Sponsored Brands, can greatly improve your product visibility and reach. Investing in ads allows you to expand your reach, connect with more potential customers, and increase sales at every step of the buyer’s journey.
As outlined earlier, tracking key performance metrics is critical to understanding how well you’re doing. Regular monitoring helps identify areas for improvement and keeps your account in good standing.
Ensure your inventory is always well-stocked to avoid stockouts. Use inventory management software or consider Fulfillment by Amazon (FBA) to streamline the process and increase your chances of winning the Buy Box.
Winning the Buy Box is a game-changer. Since 82% of Amazon sales happen through the Buy Box, becoming eligible increases your chances of converting visitors into buyers. Fulfilling orders quickly and maintaining excellent customer service can help you win this coveted spot.
To thrive on Amazon in 2023, you need a strategy that blends listing optimization, strong customer service, and tactical marketing efforts. By leveraging these proven techniques, you can significantly improve your sales performance and stand out in a competitive marketplace.
Need Help Boosting Your Amazon Sales?
At Pro Seller Marketing, we specialize in helping Amazon sellers increase their sales, improve traffic, and build brand trust. Whether you need help with listing optimization, advertising strategies, or overall Amazon management, our expert team is here to assist.
Book a call today to start maximizing your Amazon potential!
Amazon is making big changes to protect the planet. The company is focused on reducing waste and making online shopping more eco-friendly.
Why Amazon Analytics Tools Matter Amazon keeps evolving; if you want to stay ahead, data is your best friend. The latest Amazon
Amazon Isn’t Enough Anymore—Where Should You Sell Next? Selling on Amazon is tougher than ever. Competition is fierce, advertising costs are rising,
Amazon DSP is changing the game for advertisers. If you want higher ROAS in 2025, you need the latest strategies. The platform
Introduction Amazon sellers, brace yourselves, the game has changed. The Amazon A10 Algorithm just got an update, and if you’re not adapting,
Introduction Amazon has made it easier than ever for sellers to boost Amazon sales. With the rise of AI-powered tools, Amazon sellers
Pro Seller Marketing is a full-service Amazon & Walmart growth marketing agency. We provide profit-driven results. When our clients do better we do better!